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1)      Information We Collect

We may collect the following types of information:

• Personal identifiers: Name, mailing address, phone number, email address and property address.

• Service-Related Information: Details about your home or building (e.g., gutter type, roof/moss conditions), photos or notes from site visits, estimate or invoice details, and payment information (processed securely through third-party providers).

• Communication Data: Record of calls, emails, or text messages you send us, or that we send with your consent (e.g., appointment reminders or service updates).

• Website Data: If you visit our website, we may automatically collect basic technical information such as your IP address, browser type, and pages viewed (via standard web tools). We do not use tracking for targeted advertising.

• We primarily collect this information directly from you when you request a free estimate, schedule service, make a payment or contact us.

2)      How we use your information

We may use your information to:

• Provide and deliver our gutter and moss abatement services.

• Communicate with you about appointments, estimates, Invoices, or service updates (including via text message, only with your consent0.

• Process payments and maintain business records.

• Improve our services and respond to your inquiries.

• Comply with legal obligations.

We do not use your information for unrelated marketing or advertising purposes.

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3)      Sharing Your Information

We do not sell your personal information to third parties.

We may share your information only as necessary.

• With trusted service providers who assist us (e.g., payment processors, scheduling software, or subcontractors for specific jobs.) These providers are contractually obligated to protect your data and use it only for the services they provide to us.

• With legal authorities if required by law (e.g., court order or subpoena).

• In the event of a business transfer (e.g., merger or sale), but we would notify you if required by law.

• For text messaging (SMS): We may send transactional messages (such as appointment confirmations or service reminders) using a 10-digit long code. Your phone number will not be shared with third parties or affiliates for marketing or promotional purposes.

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4)      Consent for Communications

By providing your phone number or agreeing to receive texts, you consent to receive service-related messages from us. Message and data rates may apply. To opt out of text messages at any time, reply “STOP” to any message we send or contact us directly. We will honor your opt-out promptly.

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5)      Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. This includes secure storage and limited internal access. However, no system is completely secure, and we cannot guarantee absolute security.

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6)      Your Rights and Choices

You may:

• Request access to, correction of, or deletion of your person information (subject to legal exceptions).

• Opt out of certain communications (e.g., marketing emails or texts).

• Contact us with any privacy concerns.

• Oregon residents may have additional rights under applicable law. To exercise rights using the details below. We will respond with a reasonable timeframe.

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7)      Children’s Privacy

Our services and website are not directed to children under 18. We do not knowingly collect personal information from children.

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8)      Changes to This Privacy Policy

We may update this policy from time to time. We will post the revied version on our website with and updated “Last Updated date/ Continued use of our services after changes constitutes acceptance of this new policy.

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9)      Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

DeMoss & GutterMan LLC

16689 Hwy 47

Yamhill, OR 97148

503-662-4171

Email : office@degutterman.com

Website : www.demossandgutterman.com

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